Dynamics 365 Blog - Posts from 27 April 2020

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Error "The step failed" during platform update 32 while database synchronisation

If the following error occurs during a platform update of a local VPC...

GlobalUpdate script for service model: AOSService on machine: D365Local
Sync AX database
The running command stopped because the preference variable "ErrorActionPreference" or common parameter is set to Stop: System.Management.Automation.RuntimeException: An exception of type System.Net.WebException occurred when making an http request to: http://127.0.0.1/ReportServer. Refer to the log file for more details.
The step failed
The step: 25 is in failed state, you can use rerunstep command to debug the step explicitly
   at Microsoft.Dynamics.AX.AXUpdateInstallerBase.RunbookExecutor.ExecuteRunbookStepList(RunbookData runbookData, String updatePackageFilePath, Boolean silent, String stepID, ExecuteStepMode executeStepMode, Boolean versionCheck, Parameters parameters)
   at Microsoft.Dynamics.AX.AXUpdateInstallerBase.AXUpdateInstallerBase.execute(String runbookID, Boolean silent, String updatePackageFilePath, IRunbookExecutor runbookExecutor, Boolean versionCheck, Parameters param)
   at Microsoft.Dynamics.AX.AXUpdateInstaller.Program.InstallUpdate(String[] args)
   at Microsoft.Dynamics.AX.AXUpdateInstaller.Program.Main(String[] args)

...it might help to start the Reporting Services manually using the Reporting Services Configuration Manager for SQL Server 2016 and then continue the update process at the failed step.


 
 
 

 

 
 
 
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