This post is machine-translated. The original post in german language can be found here.

Error "The step failed" during platform update 32 while updating retail self service

If the following error occurs during a platform update of a local VPC...

GlobalUpdate script for service model: RetailSelfService on machine: D365Local
Update Retail self service.
UpdateRetailSelfService.ps1 failed.
The step failed
The step: 52 is in failed state, you can use rerunstep command to debug the step explicitly
   at Microsoft.Dynamics.AX.AXUpdateInstallerBase.RunbookExecutor.ExecuteRunbookStepList(RunbookData runbookData, String updatePackageFilePath, Boolean silent, String stepID, ExecuteStepMode executeStepMode, Boolean versionCheck, Parameters parameters)
   at Microsoft.Dynamics.AX.AXUpdateInstaller.Program.InstallUpdate(String[] args)
   at Microsoft.Dynamics.AX.AXUpdateInstaller.Program.Main(String[] args)

...it might help to start the Azure storage emulator and then continue the update process at the failed step.

These post applies to following version:
Dynamics 365 for Finance and Operations

Craig 03/28/2023 09:15 | #1

how do you start the azure storage emulator?

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