This post is machine-translated. The original post in german language can be found here.

Error "The step failed" during platform update 32 while database synchronisation

If the following error occurs during a platform update of a local VPC...

GlobalUpdate script for service model: AOSService on machine: D365Local
Sync AX database
The running command stopped because the preference variable "ErrorActionPreference" or common parameter is set to Stop: System.Management.Automation.RuntimeException: An exception of type System.Net.WebException occurred when making an http request to: Refer to the log file for more details.
The step failed
The step: 25 is in failed state, you can use rerunstep command to debug the step explicitly
   at Microsoft.Dynamics.AX.AXUpdateInstallerBase.RunbookExecutor.ExecuteRunbookStepList(RunbookData runbookData, String updatePackageFilePath, Boolean silent, String stepID, ExecuteStepMode executeStepMode, Boolean versionCheck, Parameters parameters)
   at Microsoft.Dynamics.AX.AXUpdateInstallerBase.AXUpdateInstallerBase.execute(String runbookID, Boolean silent, String updatePackageFilePath, IRunbookExecutor runbookExecutor, Boolean versionCheck, Parameters param)
   at Microsoft.Dynamics.AX.AXUpdateInstaller.Program.InstallUpdate(String[] args)
   at Microsoft.Dynamics.AX.AXUpdateInstaller.Program.Main(String[] args) might help to start the Reporting Services manually using the Reporting Services Configuration Manager for SQL Server 2016 and then continue the update process at the failed step.

These post applies to following version:
Dynamics 365 for Finance and Operations

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November 2023
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