This post is machine-translated. The original post in german language can be found here.

Error "The step failed" during platform update 30 in connection with reporting services

If the following error occurs during a platform update of a local VPC...

Executing step: 19
GlobalUpdate script for service model: AOSService on machine: D365FOSHLocal
Sync AX database
The running command stopped because the preference variable "ErrorActionPreference" or common parameter is set to Stop: System.Management.Automation.RuntimeException: An exception of type System.Net.WebException occurred when making an http request to: http://127.0.0.1/ReportServer. Refer to the log file for more details.
The step failed
The step: 19 is in failed state, you can use rerunstep command to debug the step explicitly
   at Microsoft.Dynamics.AX.AXUpdateInstallerBase.RunbookExecutor.ExecuteRunbookStepList(RunbookData runbookData, String updatePackageFilePath, Boolean silent, String stepID, ExecuteStepMode executeStepMode, Boolean versionCheck, Parameters parameters)
   at Microsoft.Dynamics.AX.AXUpdateInstallerBase.AXUpdateInstallerBase.execute(String runbookID, Boolean silent, String updatePackageFilePath, IRunbookExecutor runbookExecutor, Boolean versionCheck, Parameters param)
   at Microsoft.Dynamics.AX.AXUpdateInstaller.Program.InstallUpdate(String[] args)
   at Microsoft.Dynamics.AX.AXUpdateInstaller.Program.Main(String[] args)

...may be the reason that the computer name of the VHD has been changed, but not all steps recommended by Microsoft have been performed.

What they are can be found here: https://docs.microsoft.com/en-us/dynamics365/fin-ops-core/dev-itpro/migration-upgrade/vso-machine-renaming

 

 

These post applies to following version:
Dynamics 365 for Finance and Operations

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